Effective Date: 10 October 2025
Last Updated: 10 October 2025
EVO Global Services Pte Ltd (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.evohouse.com.sg) or use our student accommodation services. We comply with the Personal Data Protection Act 2012 (PDPA) of Singapore and, where applicable, other international data protection laws.
We collect personal information to provide, improve, and personalize our services. Information may be collected directly from you, automatically when you use our website, or from third-party partners.
– Account Information: Name, email address, phone number, and password.
– Booking Details: Full name, contact details, nationality, identification number, and accommodation preferences.
– Payment Information: Payment card details, billing address, and transaction data (processed securely via third-party payment gateways — we do not store your full card information).
– Communications: Messages sent via contact forms, email, or phone.
– Device & Usage Data: IP address, browser type, operating system, and access times.
– Cookies & Analytics: We use cookies and analytics tools (such as Google Analytics) to improve site performance and user experience. You can manage cookie preferences through your browser settings.
We may receive information from identity verification services, payment processors, or analytics providers to enhance our services and maintain security.
We process your data only when there is a lawful basis under applicable law. This may include performing contracts, legal obligations, legitimate interests, and your consent.
We use your information to provide and manage bookings, verify identity, communicate updates, personalize experience, improve services, and send marketing communications (with consent).
We may share your information with trusted third-party service providers, to comply with legal obligations, or during business transfers. We ensure confidentiality agreements and data protection compliance. We do not sell your personal data.
We use essential, analytics, and preference cookies to improve user experience. You can manage or disable cookies through your browser settings.
We use SSL/TLS encryption, restricted access controls, and secure servers. While no system is fully secure, we continually strengthen our protection measures.
Personal data is retained as long as necessary or legally required (e.g., booking/payment records for up to 7 years). Data is securely deleted or anonymized when no longer needed.
Your data may be processed outside Singapore. We ensure comparable protection standards per PDPA via legal agreements or transfers to countries with adequate protection.
You have rights to access, correct, delete, withdraw consent, object, and request data portability. Contact our Data Protection Officer (DPO) to exercise these rights.
Our services are not intended for children under 16. If personal data was provided without parental consent, please contact us to remove it.
We are not responsible for privacy practices or content on external websites. Review third-party policies before sharing personal data.
We may update this policy periodically and notify users via website or email of significant changes. The last updated date indicates the latest revision.
Data Protection Officer (DPO)
EVO House Services
Email: info@evohouse.com.sg
Phone: +65 6384 6108
Address: 31 Harrison Road #05-03, Singapore 369649
By using our website or services, you confirm that you have read, understood, and agreed to this Privacy Policy.